Shipping Policy

At Chronohaus, we keep shipping simple and transparent — no surprises at checkout.

Flat-Rate Shipping We offer flat-rate shipping of $9.99 CAD on all orders over $200 CAD.

Where We Ship We currently ship to Canada, the United States, Australia, and the United Kingdom. If you're located outside these regions, reach out to us at chronohauscanada@gmail.com before placing your order — we'll do our best to make it work.

Processing Time All orders are processed and shipped within 2–4 business days of purchase.

Delivery Times Typical delivery times are 4–14 business days depending on your destination. Factors such as customs processing, weather conditions, and carrier delays may affect delivery windows. We appreciate your patience.

Duties & Import Taxes Any applicable duties or import taxes are the responsibility of the customer. These charges are determined by your local customs authority and are outside of our control.

Order Tracking All shipments include tracking. You'll receive a tracking number via email once your order has been dispatched.

Questions? If you have any questions about your order or shipment, contact us at chronohauscanada@gmail.com — we're happy to help.